Get the Most Out of Your Integration
Support When You Need it Most
Have a question? Worried your integration may be down? You can contact our team during business hours via email-based ticketing or our support portal with basic managed support. Need a little more, like an update to a field mapping, a change to your sync logic, or after-hours consulting?
Our premium support package was made for you. Whatever the case, our dedicated team will work tirelessly to ensure your integration meets your specific business needs.
|Basic Support $0||Premium Support $500/mo|
|Email-Based Ticketing and Support Portal|
|Field Mapping Updates|
|Monthly Support Calls|
|Proactive Monitoring for Downtime, Troubleshooting, and Break-Fix Issues|
Putting You on the Path to Sucess from Day One
At SyncSmart, we support you from the start of your project to after you've launched your integration. Our implementation consultants collaborate with your team along the way to set everything up the way your company needs.
Strategizing Your Integration
During your kick-off call, we’ll introduce the team and learn more about your business, confirm use cases, present object mapping and field mappings, discuss dropdown and owner fields, and more.
Mapping and Developing
We'll work together to close the loop on any clarifications or questions from previous meetings. When you're happy with what's scoped out, we'll install mappings, including filters, and build out the sync.
Testing and Launching
We're here to make sure your integration works for you, and that means detailed quality assurance — involving you in the process and keeping you updated as we progress. Then we'll launch integration with an optional historical sync to get up and running with pre-collected data.
Supporting Your Growth
We believe in true partnerships, which is why we offer different support packages that work best for your company. We're here for you as much as you need, whether it's customizing your integration or answering a simple question.
We've helped countless companies connect their disparate systems since 2009. Take a look at what we've achieved:
Client Happiness Ratings Since 2015
Successful Integrations and Counting
Number of Records Syncing Daily
Take it a Step Further
SyncSmart is backed by HubSpot Elite partner Lynton, whose mission is to help you get the most out of your HubSpot investment. How else can we help you?